The Clinic
At Soft Touch Therapy Clinic our staff are experienced and professional and are committed to providing you with solutions to your musculoskeletal aches, pains and strains. We promise to listen to your needs and to provide you with hands on solutions in a friendly and caring environment. We are here to minimize your pain so you can get on with enjoying your life. Value yourself and let us help you to feel better now.
Why choose Soft Touch Therapy Clinic?
Connection and caring is what it’s all about. Our physiotherapists are skilled and over the years we’ve learnt countless new techniques and treatments so you can rest assured you will get the results and help you’re looking for. However, good outcome orientated therapeutic physiotherapy treatment aside we like to think we connect with our patients and we understand caring to the highest level. Our patients keep coming back to us because they trust us to partner with them on their journey to improve their health and minimize their pain. We love getting to know the people we treat and we know that Soft Therapy Clinic can offer you the care and support that you deserve.
Our Philosophy
Our customers and their health are at the heart of our overall activity. Our objective is to create an optimum, reliable and efficient therapy system for value, thus contributing to your wellbeing and success.
Our customers with whom we cooperate on a partnership basis are the key of our success - because we know that long-term cooperation is based on satisfaction and trust - you will receive both from us.
Innovation, quality and service are central components of our philosophy - in the same way as dealing responsibly with our environment.
Our Approach and Values
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Exceptional People – Our most important asset is our frontline staff. We actively seek the best practitioners based on their skills, experience and treatment approach. We promote a culture of learning, reflection and knowledge sharing to continually enhance our service.
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Exceptional Outcomes – Service quality is a key driver in our business and we operate continuous quality improvement programs to ensure great clinical outcomes and service. To date we have successfully treated several clients and over 97% of clients say that our practitioners are excellent or very good at explaining things clearly; making them feel at ease, and helping them take control of their injury or illness.
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Ease and Convenience – We think healthcare should be easy to access, convenient and stress free. We carefully choose our locations and monitor service levels to ensure clients can get an appointment quickly and we use advanced technology to support a seamless patient journey from booking to discharge.